Our FAQs
What types of health supplements does your wholesale store offer?
Our wholesale store offers a comprehensive range of health supplements, including vitamins, minerals, protein powders, dietary supplements, and more. We strive to cater to diverse health needs and preferences.
Can I purchase products in bulk quantities?
Absolutely! We specialise in bulk orders to accommodate the needs of businesses, whether you're a retailer, gym, health clinic, or any other establishment. Feel free to reach out to discuss your specific requirements.
Are your products certified and safe for consumption?
Yes, all the products in our inventory are sourced from reputable manufacturers and undergo rigorous testing to ensure quality and safety. Many of our supplements are certified by relevant regulatory bodies, providing you with peace of mind.
Do you offer exclusive or specialty lines of supplements?
Yes, we're proud to offer exclusive lines of supplements, including products from renowned brands like MyProtein. These exclusive lines are available only through our wholesale store, providing you with a competitive edge in the market.
What are the shipping and delivery options available?
We offer flexible shipping and delivery options to accommodate your needs. Whether you require standard shipping, expedited delivery, or special arrangements for large orders, our team will work with you to ensure timely and reliable fulfillment.
Can I request samples or product demonstrations before making a bulk purchase?
Absolutely! We understand the importance of evaluating products before committing to a bulk purchase. Please reach out to our customer service team to inquire about sample options or arrange for product demonstrations. We're here to help you make informed decisions.
How can I place an order with your wholesale store?
Placing an order with us is easy! You can either browse our online catalog and submit your order through our website or get in touch with our sales team directly via phone or email to discuss your requirements and place an order.
What are your pricing and payment terms?
Our pricing is competitive, and we offer flexible payment terms to suit your needs. Whether you prefer upfront payment, installment options, or other arrangements, our team will work with you to find a solution that works for your business.
Can I track my order once it has been placed?
Absolutely! We provide order tracking services to keep you informed about the status of your shipment. Once your order has been processed and dispatched, you'll receive tracking information via email or through our online portal, allowing you to monitor its progress until it reaches your doorstep.
What is your return or exchange policy?
We want you to be completely satisfied with your purchase. If you encounter any issues with your order or receive products that don't meet your expectations, please contact our customer service team within a specified timeframe to discuss return or exchange options.
Are there any minimum order quantities (MOQ) for purchasing products?
While some products may have minimum order quantities (MOQs) due to packaging or manufacturing constraints, we strive to accommodate orders of all sizes. Our team can provide guidance on MOQs and assist you in finding the best solution for your needs.
Do you offer discounts for bulk or recurring orders?
Yes, we offer discounts for bulk orders and recurring purchases. Our sales team can provide you with pricing information and discuss any available discounts or promotions to help you maximize savings on your orders.
Are your products suitable for specific dietary requirements, such as vegan or gluten-free?
es, we offer a variety of products tailored to specific dietary requirements, including vegan, gluten-free, and other specialized options. Our product listings indicate relevant dietary information, and our team can assist you in finding suitable options for you or your customers.
How do you ensure product freshness and shelf life?
We prioritise product freshness and shelf life by implementing strict inventory management practices and sourcing products from reputable manufacturers with stringent quality control measures. Additionally, we regularly rotate stock to ensure that you receive products with ample shelf life upon delivery.
Can I receive assistance with product recommendations or sourcing hard-to-find items?
Absolutely! Our knowledgeable sales team is here to assist you with product recommendations and sourcing hard-to-find items. Whether you're looking for specific formulations, niche products, or guidance on popular items, we're dedicated to helping you find the right solutions for your business.